We offer a 30 day returns policy, excluding personalised products. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and we require a receipt or proof of purchase. 

The cost of postage and safe return of returned orders are the responsibility of the customer until the order is back in our warehouse. We recommend that a trackable method of postage is chosen and you hold on to the proof of postage. 

You will be refunded for the goods once received back into our warehouse, minus applicable shipping costs. Contact us at shop@wiperandtrue.com if you would like to return your goods to us and we will help.